As an ISP technician, I interact with a lot of people who are having internet-related troubles. While dealing with trouble tickets or service calls, there are some instances of actual problems with internet service or a hardware issue somewhere of course, but the majority of these customer internet problems boil down to a misunderstanding of how internet service, electronics and/or WiFi works. Specifically the latter. This is why I’ve created this post, to try and help clear up this specific point up. Even as an everyday, average internet user with zero technical aspirations, having a better understanding of how WiFi works can significantly improve your experience using the internet in your home. Continue reading “Are WiFi and Internet the same thing?”
I spend a decent amount of time working with wireless internet, routers and WiFi. I actually started this blog as I’m seeing a very-real need for internet users to start using dual band routers. Beyond that, though, there are many, many different questions that people have and problems that they face with their WiFi, routers or wireless internet. That’s what this post is about: helping to provide answers to some of those questions.